Welcome to the Indic Insights Media Support Hub. Here, you can easily find answers to common questions, access helpful resources, and connect directly with our dedicated support team. We are committed to ensuring your experience with our news, articles, broadcasts, podcasts, and other content is smooth and insightful.
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Welcome to the website of Indic Insights Media. These terms and conditions outline the rules and regulations for the use of Indic Insights Media's website.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Indic Insights Media if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to Indic Insights Media. "Party", "Parties", or "Us", refers to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Indic Insights Media and/or its licensors own the intellectual property rights for all material on Indic Insights Media. All intellectual property rights are reserved. You may access this from Indic Insights Media for your own personal use subject to restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on your first use of the website.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Indic Insights Media does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Indic Insights Media,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Indic Insights Media shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Indic Insights Media reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant Indic Insights Media a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Indic Insights Media; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an email to Indic Insights Media. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of Indic Insights Media's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Please read Privacy Policy.
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
If you have any questions about these Terms and Conditions, you may contact us by postal mail at:
Indic Insights Media
501 Express Building
Mahatma Gandhi Road
Fort
Mumbai, Maharashtra
400001
India
Our dedicated support team and comprehensive suite of self-service resources are meticulously designed to ensure you have the best possible experience with Indic Insights Media's diverse range of content and services. We understand that navigating digital platforms, accessing premium content, and managing subscriptions can sometimes raise questions. That's why we are here to provide prompt and effective assistance with everything from troubleshooting technical glitches that might prevent you from reading an article or listening to a podcast, to guiding you through the process of understanding and managing your subscription details, and simply helping you navigate our various online platforms with ease. Our goal is to resolve your issues quickly and efficiently, allowing you to focus on the insightful journalism and media that matter most to you.
Find quick answers to the questions we get asked most often by our readers and users.
Access to our exclusive premium articles is available with a valid Indic Insights Media subscription. If you are a subscriber, please ensure you are logged in to your account on our website or mobile application to unlock this content. Simply navigate to the article, and it should display the full text once authenticated. If you encounter any difficulties logging in, experience issues with content loading after logging in, or believe you should have access but are being prompted to subscribe, please do not hesitate to contact our support team using the form or contact details below. We are ready to assist you in verifying your subscription status and resolving any access issues promptly.
At Indic Insights Media, safeguarding your privacy is paramount. Our comprehensive privacy policy outlines how we collect, use, protect, and handle your personal information when you interact with our websites, applications, and services. It details your rights regarding your data and explains our practices concerning cookies, data security, and third-party services. We encourage all our users to read the full policy to understand how your data is managed. You can find the complete and most up-to-date version of our privacy policy easily accessible via a direct link located in the footer section at the bottom of this page. Should you have specific questions after reviewing the policy, please feel free to reach out to us.
If you encounter a technical issue while using our platform, such as broken links, loading errors, display problems, or any other malfunction, please report it to us so we can investigate and resolve it quickly. The most efficient way to report an issue is by using the contact form provided in the "Get In Touch" section further down this page. When submitting, please provide as much detail as possible, including the specific page or feature where the issue occurred, the device and browser you are using (e.g., Chrome on Android, Safari on iPhone, Firefox on Windows desktop), a description of what happened, and any error messages you saw. Alternatively, you can email us directly at [email protected] with the same detailed information. Your detailed feedback helps us diagnose and fix problems faster, improving the experience for everyone.
Details regarding our various subscription plans, including features, pricing, and benefits, are primarily hosted on the main Indic Insights Media website. This support hub is specifically designed to assist our existing users with account management, technical issues, and content access after they have subscribed. To explore subscription options or begin a new subscription, please visit the "Subscribe" or "Membership" section of our main site. If you are already a subscriber and have questions about managing your current subscription, such as upgrading, downgrading, billing inquiries, or cancellation, please refer to the "Subscription Management" resource linked in the "Helpful Resources" section above or contact our support team directly for personalized assistance.
Browse our collection of curated guides, step-by-step tutorials, and detailed documentation to help you get the most out of your Indic Insights Media experience.
This guide is perfect for new users or anyone looking for a quick refresher. It walks you through the basics of navigating our website, setting up your profile, finding content you're interested in, and understanding the core features of the Indic Insights Media platform.
Read Guide →Need to update your payment method, review your billing history, change your plan, or manage your subscription renewal? This resource provides clear instructions on how to access your account settings and handle all aspects of your Indic Insights Media subscription online.
Manage Account →Indic Insights Media is committed to providing an accessible experience for all users. This section details the accessibility features built into our platform, such as keyboard navigation support, screen reader compatibility, high contrast options, and our ongoing efforts to meet WCAG 2.1 AA standards.
Learn More →Our dedicated team is the backbone of our support services, working tirelessly to provide you with timely and effective assistance. Meet the individuals who help lead our efforts.
Support Manager
Anya leads our support operations with a focus on efficiency and customer satisfaction. With extensive experience in customer relations and service management, she oversees the support team, implements best practices, and continuously works to streamline our support processes. Anya is passionate about ensuring every user receives a timely and helpful response, setting the standard for our team's commitment to excellence in service.
Senior Support Specialist
Rajesh is our expert in diagnosing and resolving complex technical issues. With a deep understanding of our platforms and systems, he tackles challenging problems related to access, functionality, and integrations. Rajesh's analytical skills and dedication ensure that even the most intricate issues are identified and resolved effectively, providing reliable solutions and maintaining the stability of your user experience.
Stay informed about the operational status of our platforms and recent service announcements. Check here for planned maintenance, updates, or notifications about any ongoing issues.
October 27, 2023
Scheduled maintenance for backend infrastructure was completed successfully as planned. All services are operating normally.
October 25, 2023
A minor update to the web platform was rolled out to improve loading speeds and overall performance. Users should experience faster page responsiveness.
October 20, 2023
We are currently aware of intermittent login issues affecting a subset of users. Our technical team is actively investigating the root cause and working diligently on a fix. We will provide updates here as soon as they are available. Thank you for your patience.
Couldn't find the answer you were looking for in our FAQs or resources? Please feel free to contact our support team directly. We're here to help you resolve your issue.
Phone: +91 22 4567 8901
Email: info@<?php echo str_replace(['http://', 'https://', '/'], '', 'indicinsightsmedia.com'); ?>
Address: 501 Express Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, 400001, India
Business Hours: Support is available Monday to Friday, from 9:00 AM to 6:00 PM Indian Standard Time (IST).
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